What We Collect and Why We Hold It
We collect the information you give us when creating your account — name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. When you make a deposit or withdrawal, we record the transaction reference so we can verify it and
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match it to your wallet. We also collect device data such as browser type, IP address, and session timestamps to detect unusual login activity and protect your account from unauthorised access. Cookies track your session state so you stay logged in across page loads — you
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can manage or clear these through your browser settings at any time. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited strictly to what is needed to complete your transaction. We retain account
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records for as long as your account remains active and for a period thereafter as required by applicable rules in your eligible region. How long we keep inactive account data depends on local regulatory requirements, which vary by jurisdiction. If you have questions about what we
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hold on your account, our support team can pull that detail for you.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.